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Explore the 4ever Terms and Conditions

These terms set out the rules that govern your account on 4ever — covering how you access the lobby, how your funds move through UPI, Paytm, or PhonePe…

Account eligibility subject to local lawUPI, Paytm, PhonePe transactions coveredIndia-specific jurisdiction clausesAmendments notified via account emailFull withdrawal and wallet rules included
Explore Lobby Read FAQ
4ever Explore the 4ever Terms and Conditions
REACH OUR POLICY TEAM

Open a Terms Query With Our Team

Live Chat Our live-chat agents are available around the clock and can answer questions about specific…
Email Support Send a detailed query to our support address and we will respond within 24…
Help Centre Our Help Centre hosts a searchable index of policy articles covering account eligibility, wallet…
HOW WE UPHOLD THESE TERMS

See How 4ever Handles Your Account Data

We handle your account data with controls that match the obligations set out in these terms — from the moment you register to the point where you request…

Data Retention

Account and transaction records are retained for the period required under applicable law.

Cookie Policy

We use session and analytics cookies to keep your lobby preferences intact across visits.

Account Security

Passwords are stored using one-way hashing and are never accessible to our support staff.

Amendment Notices

When we update these terms, we send an email to your registered address at least seven days before the changes…

Requesting Changes

If you believe information we hold about your account is inaccurate, contact our support team with the specific detail you…

Jurisdiction Compliance

These terms are governed by the laws of the jurisdiction indicated in your account registration.

Switch Through Common Terms Questions

The questions below cover the clauses our account holders ask about most — from how amendments are communicated to what happens when a UPI deposit is disputed. If your question is not listed here, our live-chat team can walk you through the relevant clause in real time.

We send an email to your registered address at least seven days before any update takes effect. The email includes a summary of what changed and a link to the full revised document so you can review every clause before the new version applies.

If you do not wish to accept revised terms, contact our support team before the effective date and we will close your account and release any available balance to your linked UPI, Paytm, or PhonePe account in line with the withdrawal process.

Access depends on local law in your state or territory. We make the lobby available where local law permits and it is your responsibility to confirm that accessing the platform is lawful in your specific location before you open an account.

Submit a data request through the Help Centre in your account dashboard or email our support team with your account reference. We aim to provide a data summary within 30 days of receiving a valid request, in line with applicable data law.

Raise a dispute via live chat or email within 30 days of the transaction date. Our payments team will review the transaction log and, where an error is confirmed, credit the correct amount back to your wallet within three to five business days.

We may suspend or close an account if we detect a breach of these terms, suspected fraud, or activity that conflicts with applicable law. Except in cases requiring immediate action, we notify you by email before any suspension takes effect.

The governing law is stated in your account registration based on your declared jurisdiction. Where a dispute cannot be resolved through our support process, it may be referred to the competent courts or arbitration body specified in the full terms document.

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